CFA CFA Level 1 CFA Exam Payment Issue: No payment confirmation

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CFA Exam Payment Issue: No payment confirmation

  • This topic has 11 replies, 3 voices, and was last updated 1w by lala.
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      I have a problem regarding my registration fee payment to CFA Institute, which I’m paying by invoice. I made payment on 26th April for the November 2021 CFA Level 1 exam, but I didn’t get any confirmation email from their side.  Today is the last day to pay, according to my invoice.

      I have emailed CFA Institute several times with my invoice and swift code, but they are not responding.

      What should I do?

      mikey voted up
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      No I haven’t received any updates from cfa institute.

      I have the proof of payment but they are not answering any of my mail and calls.

      mikey voted uplala voted up
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      Thank you so much for reply @zee

      Yes I do have a proof of the payment which I have made through invoice but I haven’t gotten any type of confirmation mail from cfa institute and I am not able to schedule an exam with prometric.

      Actually it’s been a several days since I have made payment but didn’t get confirmation mail so that’s why I am worrying.

      mikey voted up
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      Hi @rishabhsharma – I’ve moved your question to a new topic. Please do start a new topic if you have a question that’s unrelated to a thread you’re on.

      • Have you gotten a confirmation email from CFA Institute?
      • When you log into your CFA Institute account, does it show you as enrolled in the November 2021 L1 exam?
      • Are you able to schedule an exam with Prometric?
      • Do you have proof of payment on your end (e.g. a bank statement showing a transfer to CFA Institute’s details on the invoice)?

      If your answer is ‘yes’ to all of the above, it should be fine.

      If not, realistically you don’t have a choice other than to wait for CFA Institute to get back to you.

      Hope that helps!

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      Hi @rishabhsharma. Have you gotten a confirmation email from CFA Institute yet?

      I  haven’t received any confirmation emails from CFAI since I paid my invoice by Swift code. My due date is coming soon, so I’m worried about it.

      I’m looking forward your reply. Tks

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      No @lala I haven’t gotten any confirmation mail and my due date was 15 may.
      I have written many mails and did many calls but cfa institute is not replying any of it.

      No option left except waiting.

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      How’s about you, @rishabhsharma? Have you gotten a confirmation email from CFA Institute yet?

    • Up
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      How’s about you  @rishabhsharma. Have you gotten a confirmation email from CFA Institute yet?

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