arcanus25

arcanus25

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      This is such a disappointing product! I’ve had numerous issues with the online prep that should be efficient and instead has wasted hours of my time with technical glitches. When I call customer service I don’t get a call back and when I leave messages with their live chat they don’t get back to you. After two days of calling someone finally picked up the phone. It seems to be duplicating my lessons and changing my exam plan at a whim as well as losing data so it takes me forever to figure out where I was. Also, if you end up leaving a lesson in the middle to come back, it doesn’t remember where you were and you waste time finding where it was. Love the lessons so far, but the online product and customer service are so poor to be almost unusable, and certainly not efficient.

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