- This topic has 2 replies, 3 voices, and was last updated Jul-2110:11 pm by
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Up2
The same problem….
I sent a request to cancel the exam 4 days ago. I have not received any answer or withdrawal yet.
Registration for the November exam ends on July 20.
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Up2
The turnaround time of responses are the main issue here, but you’re doing everything correctly. Quoting CFA Institute:
Withdrawal is not a self-service option right now, but candidates can withdraw by reaching out to our contact center. We disabled the self-service functionality because candidates were misunderstanding what it meant to withdraw and accidentally cancelling their registration. We hope to have the self-service functionality reinstated in the future.
Some candidates have had luck calling up and getting the withdrawal processed on the spot, but otherwise it’s a waiting game.
Unfortunately missing the 20th July deadline might be collateral damage, unless you can get CFA Institute to allow registration past the deadline (which they are allowing candidates awaiting May’21 results to do).
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