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Paid CFA Institute via invoice – payment confirmation?

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    • Avatar of Shashank9741Shashank9741
      Participant
        • CFA Level 1
        24 Jul 2021 at 4:08 am
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        I have paid the CFA Institute for the Level one exam,  through invoice payment, via wire transfer, which I am taking up in Feb2022, I have sent them an email on the 20th of July 2021, it’s been almost 4 days since I haven’t received any email yet, is there any other way to contact them?

        senthilfetos44 voted up
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      • Avatar of Shashank9741Shashank9741
        Participant
          • CFA Level 1
          11 Aug 2021 at 10:07 am
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          Hi, Pranay I still haven’t received it yet, it has almost been more than 20 days, I don’t know when they will send the message, I have tried to contact them via phone and emails, it has been of no use, nobody answers for hours together, this is been very frustrating since I have not got any materials, I really wish someone would help us with this situation. Please let me know if you receive the confirmation, reply to this thread.

          senthilfetos44 voted upajayrajmahala@gmail.com voted up
          • Avatar of pranaypranay
            Participant
              • CFA Level 1
              11 Aug 2021 at 10:25 am
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              Hi shashank, I didn’t receive payment confirmation mail but they have mailed me saying that my query has escalated to Payment and Revenue Department. Please let me know if u receive confirmation from their side

              • Avatar of Shashank9741Shashank9741
                Participant
                  • CFA Level 1
                  12 Aug 2021 at 6:22 pm
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                  3
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                  Hi @prany, I have no confirmation so far, how long has it been since you received the email from the Payments and Revenue department?

                  Zee Tan voted up
                  • Avatar of pranaypranay
                    Participant
                      • CFA Level 1
                      13 Aug 2021 at 6:10 am
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                      4
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                      Hi @shashank9741  I didn’t receive any mail from payment and revenue department yet. I had call on CFA troll free number, they said they have escalated query to payment and revenue department, and the concern person from that department will contact  me through mail.

                      Zee Tan voted upShashank9741 voted upajayrajmahala@gmail.com voted up
              • Avatar of Shashank9741Shashank9741
                Participant
                  • CFA Level 1
                  17 Aug 2021 at 5:26 am
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                  5
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                  Hey @pranay I got my registration done, I did not get an email, but I did check the website and opened my profile, then I had got access so check your profile on the website once you might have got it.
                  Download the receipt of the payments section of the website.

                   

                • Avatar of pranaypranay
                  Participant
                    • CFA Level 1
                    11 Aug 2021 at 9:34 am
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                    1
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                    Hi have you received reply from CFA?? Even i have register for Feb 2022 level 1 exam and done payment through invoice on 1st july 2021 and it has been more than a month i didn’t receive confirmation mail from them.

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