zimbo2021

[zimbo2021]

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I had similar exam-day struggles. Had to wait outside the exam room for 4 hours while they tried to solve a ‘software bug’. During this time we weren’t allowed food or water or access to our notes. Then then told us they couldn’t fix the bug but we could take the test anyway – our only other option would be to just skip the exam, which didn’t seem tenable.

The software flaw was that all questions appeared as pop-ups so that we had to constantly be clicking in and out of questions to see the passage and vice versa. Each time we clicked out of the question it would return us to the top of the passage, so we had to scroll back down and find our place. Not game-breaking but it definitely took extra time, which the proctors admitted.

And finally the exam ended at 2:12 hours each section instead of 2:15, which is the time listed in one section of the CFAI website and given on the practice exams. (I posted about this separately).

Those three factors combined to a pretty bad exam-day experience. Test center also filed a report about what wrong. I wrote CFA Institute about it and heard nothing.

I understand that the testing standards need to be maintained but there are other things they can offer – for example how about a refund on the test fee? Sad to not even get a response after they make you put so much time into preparing for these exams.

[zimbo2021]

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The CFAI mocks have 44 questions each.

[zimbo2021]

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Thanks for looking into it Zee. I’ve also emailed CFA Institute.

To be clear – I took the exam a few days before posting this. The actual time I was given was 132, which was a surprise to me when I saw it because I was expecting 135 based on the mocks and what I’d seen on their website (I hadn’t seen the page of their site saying 132, only the page saying 135).

Hoping for some kind of explanation / consideration from CFA Institute regarding the discrepancy…

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