Early-bird fee given after scholarship application rejected, but not working

Question

Hi,

I had applied for the Women's Scholarship but did not receive it. However, I got a mail from CFA about the same which also stated that I was eligible for the early bird offer for the upcoming exam. When I tried to pay the fees for the Nov 21 exam, the transaction got stuck on the Alibaba page. I waited for a while and followed the procedure but nothing happened. I didn't get a confirmation regarding payment from CFAI or payment confirmation from my bank as well.

I tried to repeat the process again but it's reflecting the standard fees now. What do I do?

I have mailed CFA institute, I wish to call them but the office is closed now because it's the weekend. I am really nervous guys!

Is anyone facing similar problems as well?

Please help. I am freaking out 😭😭

mikey · Answer

Assuming this is a similar issue to those who had issues when redeeming a scholarship, you'll have to contact CFA Institute tech support to get your 'early-bird offer' reset.

Send an email to info@cfainstitute.org and copy in scholarships@cfainstitute.org describing your issue and saying you need your early-bird offer reset.

Good luck and let us know how it turns out!

shinobi · Answer

Hi Mikey,

Thanks for replying. I had mailed support and info yesterday.  I didn't tag scholarships mail ID but I have mentioned my application ID in the mail for reference. I am planning to call the CFA Institute as well. I hope they will answer the phone. I guess they open by 5 pm EST Sunday. I am hoping that it works and the payment doesn't fail either.

I am still freaking out about the entire thing. *Fingers crossed*

I hope all goes well this time. 🥺🥺🥺😭

Will keep you posted.