CFA CFA General Missed refund request window

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Missed refund request window

  • This topic has 3 replies, 2 voices, and was last updated Jul-21 by Zee Tan.
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      3

      Hi there,

      I’m a level 2 candidate who has been twice impacted by cancellations. I’d like to apply for a refund but I missed the refund request window. Do let me know if there’s a mway I can apply for refund.

      Thanks!

      Zee Tan voted up
    • Zee Tan
      Keymaster
      Up
      2

      You should email info@cfainstitute.org to ask for a refund to be processed. CFA Institute are not obliged to do so, but they might.

    • Up
      1

      Thank you for your response. I did write them an email around 20 days back however I did not receive a response. I also tried reaching them on their Toll free number but again I wasn’t met with any response.

      • Zee Tan
        Keymaster
        Up
        1

        You likely have to try until you get someone from CFA Institute on the phone. Based on previous candidates’ experiences it’s unlikely that you can get a refund processed, but you might be able to get them to schedule you in for a future exam.

        Good luck!

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