CFA CFA General Missed refund request window

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Missed refund request window

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    • Avatar of ShobhaShobha
      Participant
        • CFA Level 2
        Up
        3
        ::

        Hi there,

        I’m a level 2 candidate who has been twice impacted by cancellations. I’d like to apply for a refund but I missed the refund request window. Do let me know if there’s a mway I can apply for refund.

        Thanks!

        Zee Tan voted up
      • Avatar of Zee TanZee Tan
        Keymaster
          • CFA Charterholder
          Up
          2
          ::

          You should email info@cfainstitute.org to ask for a refund to be processed. CFA Institute are not obliged to do so, but they might.

        • Avatar of ShobhaShobha
          Participant
            • CFA Level 2
            Up
            1
            ::

            Thank you for your response. I did write them an email around 20 days back however I did not receive a response. I also tried reaching them on their Toll free number but again I wasn’t met with any response.

            • Avatar of Zee TanZee Tan
              Keymaster
                • CFA Charterholder
                Up
                1
                ::

                You likely have to try until you get someone from CFA Institute on the phone. Based on previous candidates’ experiences it’s unlikely that you can get a refund processed, but you might be able to get them to schedule you in for a future exam.

                Good luck!

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