Hi there, I'm a level 2 candidate who has been twice impacted by cancellations. I'd like to apply for a refund but I missed the refund request window. Do let me know if there's a mway I can apply for refund. Thanks!

You should email info@cfainstitute.org to ask for a refund to be processed. CFA Institute are not obliged to do so, but they might.

Thank you for your response. I did write them an email around 20 days back however I did not receive a response. I also tried reaching them on their Toll free number but again I wasn't met with any response.

A CFA General Discussion About Missed Refund Request Window

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This topic has 3 replies, 2 voices, and was last updated Jul-217:31 pm by Zee Tan.

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- Zee Tan
  Keymaster
  - CFA Charterholder
  16 Jul 2021 at 4:38 pm
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  You should email info@cfainstitute.org to ask for a refund to be processed. CFA Institute are not obliged to do so, but they might.
- Shobha
  Participant
  - CFA Level 2
  16 Jul 2021 at 4:46 pm
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  1
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  Thank you for your response. I did write them an email around 20 days back however I did not receive a response. I also tried reaching them on their Toll free number but again I wasn’t met with any response.
  - Zee Tan
    Keymaster
    
    CFA Charterholder
    16 Jul 2021 at 7:31 pm
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    You likely have to try until you get someone from CFA Institute on the phone. Based on previous candidates’ experiences it’s unlikely that you can get a refund processed, but you might be able to get them to schedule you in for a future exam.
    
    Good luck!
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