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Anyone else having regular connection issues with CFA website?

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  • This topic has 3 replies, 3 voices, and was last updated Apr-20 by kalalah.
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  • excelmonkey
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    Forum Level 1 Summer Associate
    11 Apr 2020 at 6:20 am
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    I regularly have issues logging into CFAI website, usually around 1800-2000 CET. Occurs about 3-4 times a week, if it happens I either can’t log in entirely for the day, or I do but it’s so slow that it is practically useless for my revision.

    I emailed CFAI but haven’t gotten anything useful, wondered if anyone experienced similar issues and resolved it?

    cfachris
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    Forum Level 1 Summer Associate
    11 Apr 2020 at 6:56 pm
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    Hi @excelmonkey, I’ve been logging on CFAI’s website weekly and only experienced that once though in the last 2 months. Kinda just waited for 1-2 hours later and it was fine.

    What did CFAI say in their response?

    excelmonkey
    Participant
    Forum Level 1 Summer Associate
    12 Apr 2020 at 4:16 am
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    I got a canned response saying that sometimes website is down when it’s busy, but I doubt it! If it’s results day or something I can understand, but this is happening a few times a week and by the looks of it not everyone has this issue.

    kalalah
    Participant
    Forum Level 1 Summer Associate
    16 Apr 2020 at 5:19 am
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    Try clearing your browser cache, or logging in via incognito, that worked for me.

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