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Anyone else having regular connection issues with CFA website?

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    • Avatar of excelmonkeyexcelmonkey
      Participant
        • CFA Level 2
        11 Apr 2020 at 6:20 am
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        I regularly have issues logging into CFAI website, usually around 1800-2000 CET. Occurs about 3-4 times a week, if it happens I either can’t log in entirely for the day, or I do but it’s so slow that it is practically useless for my revision.

        I emailed CFAI but haven’t gotten anything useful, wondered if anyone experienced similar issues and resolved it?

      • Avatar of CFA_anonCFA_anon
        Participant
          16 Apr 2020 at 5:19 am
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          Try clearing your browser cache, or logging in via incognito, that worked for me.

        • Avatar of cfachriscfachris
          Participant
            • CFA Level 3
            11 Apr 2020 at 6:56 pm
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            Hi @excelmonkey, I’ve been logging on CFAI’s website weekly and only experienced that once though in the last 2 months. Kinda just waited for 1-2 hours later and it was fine.

            What did CFAI say in their response?

          • Avatar of excelmonkeyexcelmonkey
            Participant
              • CFA Level 2
              12 Apr 2020 at 4:16 am
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              I got a canned response saying that sometimes website is down when it’s busy, but I doubt it! If it’s results day or something I can understand, but this is happening a few times a week and by the looks of it not everyone has this issue.

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