@agmfarsan
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Up4
Hi 300Hours team,
As per one of my previous post, I missed the scheduling deadline (July) as there were no centers showing in my preferred location until the last minute.
I have mailed CFA institute more than 2 weeks ago (no reply yet) & had called up several times only to be put on hold almost an hour repeatedly before the line gets disconnected automatically.Since I’m unable to get a response, I have made up my mind to register again for the November exams. I am unable to do this, because in the schedule exam window the following is showing,
Would really appreciate if anyone can advise on what can be done to resolve this. Thanks in advance.
On a separate note, isn’t it practical to get 2 to 3 preferred locations at registration & assign to one of them based on availability. (Coming from a CIMA, ACCA background never had an issue related to scheduling).
Up4Hi everyone,
An update, I was able to contact CFA USA & got a reply to my mail saying that no exceptions can be made and I’ll have to pay & register for any future windows. It seems harsh to completely lose $1,000 for missing a scheduling deadline. I really hope CFA reviews this & comes up with a better solution to its candidates.
Anyways, was able to withdraw from my July registration & register for November session. Thank you for all the support.
Up3Thanks allot for the response Zee Tan.
Yes, I have missed the scheduling deadline which was 3 days back. I have just written to CFA on that mail address. Can you please advice me on probable solutions I might get.
- Is there a chance that Ill be able to sit for July exams.
- Or at-least defer it to August session.
- If it is considered to be forfeited, then I’ll have to pay the exams registration again, isn’t it. That too only for November session.
Thanks again Tan.
Up3Thank you mikey. At least they should cut some slack for the first timers. I have dropped them a mail, will be making a call on Sunday. Hoping for the best.
Up3Same boat, its been virtually impossible to get in contact with customer support through any of the numbers. I think for the time being they are giving preference to the first 2 option that they give. I have dropped a mail too & it has been a 3-4 days, hope atleast we get a reply.
Up2Hi Zee Tan,
Yeah understood. Thanks for the update. If I don’t get any reply from CFA, will I be able to,
- Withdraw from exam.
- Any idea when this withdrawal option will be open. Currently I cannot see a withdrawal option.
- Or should this also be requested from CFA.
- Register for November exams after withdrawal.
Sorry if I keep repeating my queries, I really don’t want to delay any further & want to sit for L1 latest by November.
Thank You.
Up1Hi,
I have been trying to contact CFA via call for the last 2 days. First 2 times I was put on hold for about 40 mins then was disconnected. Next few times it was disconnected after 2-3 minutes. Getting really frustrated. Is there any other mode of communication which will help me to get in touch with CFA. The number I used was 00 1 434-951-5499.
And generally what is the response time for a mail from CFA.
Up1Please. How ???
Up1Tried my best with long calls with CFA USA to sort this out. Didn’t get a solution to transfer to another window or any refund. Had to re-register for the next window with full payment.
They have mentioned certain reason only under which you can transfer to another window or get a refund. The institutes stance on this is very strict & harsh. Missing a scheduling deadline means withdrawal from exam, where you have to register (with full payment) to another window.
Call CFA USA, provide your reason, with luck you might get an option to transfer without any cost. As there are very few who had got a positive reply. All the best.
