Urgent Help Required

Hi, I registered for the CFA Program with the awarded scholarship, and I tried paying with Alipay. I was unable to do that, because it failed, but then my scholarship was not reflected at the checkout session when I registered the second time, and it showed the original price.

I have reached the CFA institute, but my fear is that it will take days before they respond, and this will past the deadline:  03/05/2022

I am so worried about this because I do not know the fastest route to do this.